Terms

Asset Reno is a Perth renovation planning and trade referral service. We help homeowners work out what their renovation involves, and connect them with independent trade businesses.

Michael provides practical renovation guidance drawn from more than 30 years of hands-on work in bricklaying, shed building and home renovations. Michael is not a registered builder. Any work that must be carried out by a licensed or registered tradesperson — building, electrical, plumbing, gas and similar — is referred to an appropriately licensed or registered business.

Asking for a quote or requesting a consultation date does not commit you to anything. You are free to walk away at any point.

Some features need an account. Please give accurate details, keep your password safe and tell us if you think someone else has used your account.

You tell us about the job, and we pass it on to independent businesses. Quotes come from those businesses, not from us. Asset Reno connects you with independent businesses — we don't book, supervise or guarantee their work.

Job requests stay open for a limited period and are then closed. If a request is no longer needed, let us know and we will withdraw it.

A consultation is $220 including GST. It includes one Plan My Renovation plan. You request up to three preferred dates and times, and Michael confirms one of them before any payment is taken. Your consultation is not booked until payment is received and a time has been confirmed.

Consultations are held in the Perth metro area, within 20 km of the Perth CBD. If your property is further away, a travel charge of $55 per 15 km applies and we confirm it with you before booking.

Plan My Renovation is $49.99 per year including GST. It renews automatically each year until you cancel, and includes one tailored plan per year plus the renovation organiser. If you stop paying, your organiser is locked until you renew. Each paid consultation includes 12 months of access and one plan.

Plans are generated automatically as a starting point. Approval and owner-builder requirements differ between states, territories and local councils, so always confirm the details with your local authority and with licensed professionals before you start work.

Your plan is prepared for your own property and is for your personal use. Please don't resell it, republish it or pass it on as your own.

Files you upload — quotes, receipts, plans, approvals and photos — are stored privately and are visible only to you. You can delete them at any time. Please only upload material you are entitled to share.

Businesses in our network pay us a referral fee when they take on a job that came from us. That fee does not change the quote you receive. You can read how it works on the Referral Fees page.

Card payments are taken securely through our payment provider. Card details are not stored on this site.

Our rule is simple: if something is our fault, we put it right rather than argue about it.

• Changing your mind. No refund is owed when someone simply changes their mind, decides not to go ahead, or finds the same thing cheaper elsewhere. What they paid for is still theirs to keep.
• If your plan isn't right. If a generated plan comes out plainly wrong for the property, or leaves out something the page promised, we re-run it or correct it at no charge. If a plan cannot be corrected into something usable, the plan fee is refunded in full.
• If we cancel a consultation. If we have to cancel or cannot keep a confirmed consultation time, the customer chooses a new time or a full refund.
• If you need to pull out of a consultation. If a customer needs to pull out of a confirmed consultation, we move it to a later date where we can. The fee is not refunded for a change of mind. If a paid consultation does not go ahead and no new time is agreed, the consultation fee is refunded.

Nothing here limits your rights under the Australian Consumer Law. Those guarantees apply to every customer and cannot be excluded by anything we say or write.

We explain how personal information is handled in our Privacy policy.

We may update these terms as the service grows. The version published here is the one that applies when you use the site.

Phone 0418 956 465 · Email info@asset-reno.com.au · Perth WA.